Privacy Policy
SoCal's ( Southampton Calor Centre ) policy is in place to demonstrate how we use your data and our commitment to the privacy of that data. With the new EU legislation that comes into effect from 25th May 2018 our policy has been updated to reflect these changes.
The information you provide to us will allow us to process your order and improve your shopping experience. We will use the information you provide to us to confirm your order, process your purchase and communicate to you about your order and notify you about new products, special offers and other promotions. Some of your personal information may also be passed to third parties to fulfil the order process these include our courier and delivery partners.
Cookies - Like most websites we use cookies to collect information. Cookies are small pieces of data sent from a website and stored on a user's computer or device while the user is browsing. Cookies remember information and allows our website to respond to you as an individual. You can at any time remove / disable cookies by changing settings on your own website browser
Google Analytics - Socal uses Google Analytics to monitor traffic to our website and details of visitor behaviour patterns. This information is only processed in a way that does not identify anyone but helps us to create a website that performs better for you as a user. A copy of Google's privacy policy can be found by following this link https://policies.google.com/privacy
TrustPilot - We use TrustPilot to collect feedback via product and service review invitations on our behalf and a copy of their Data Processing Agreement can be found by following this link https://legal.trustpilot.com/data-processing-agreement
You can unsubscribe to receiving emails from TrustPilot via the unsubscribe link found at the bottom of your review email.
Mailing Lists - SoCal's mailing provider is MailChimp, who we use to deliver our newsletter and any promotional mailings. Information is gathered around email opening and clicks using standard technologies to help us improve our mailings. MailChimp's privacy policy can be found by following this link https://mailchimp.com/legal/privacy
You can unsubscribe to mailings at any time by clicking the unsubscribe link at the bottom of your promotion email.
Under the new EU legislation GDPR, you ( the data subject ) have the right to access & amend any of your personal data that we hold. If you would like to view, amend or delete this information please email your request to Tina Price at tina@socal.co.uk
Updated 21st May 2018
Environmental Policy
Socal is a family run business and we recognise that every business has an effect on the local, regional and global environment, to minimise this impact we: supply Calor LPG in reusable packaging, minimise delivery vehicle miles through load scheduling and routing, recycle and re-use paper and cardboard that would normally be discarded, use low energy electrical appliances where ever possible.
We also where ever possible source:
- Business services locally
- Products either locally, nationally or within Europe
- Products from sustainable sources
While we realise this is only a start, we are committed to continuous improvements in environmental performance and the reduction of pollution and waste. Staff involvement in environmental matters is encouraged at all levels and is promoted through staff training, meetings, communications and a constant review of working methods and techniques.
Our goals are to: to continue to promote recycling and the use of recycled or bio-degradable materials, while reducing consumption of materials wherever possible, minimise waste in all operations, continue to source products that are manufactured locally, nationally or within Europe, source products that are both innovative and environmentally sustainable, include environmental issues in staff training and encourage the implementation by all staff of sound environmental practices, regard Environmental Regulations, Laws and Codes of Practice as setting the minimum standards of environmental performance